I reinstalled my operation system and Forex Tester stopped working.
Intent: Old_key_not_working
Forex Tester saves your hard drive configuration as a unique Hardware ID to identify your computer. In some cases reinstalling of the OS can change this ID. Please follow the instruction below to re-register your Forex Tester:
For Forex Tester 4 users:
Please download Forex Tester 4, then just re-register the program with the same registration key.
For Forex Tester 3 users:
Please download Forex Tester 3, then just re-register the program with the same registration key.
For Forex Tester 2 users:
Please do these steps to re-register the program:
- Download Forex Tester 2 to your computer and install the software.
- Run your Forex Tester.
- Go to Help -> Register program menu
- Choose "I do not have a registration key" and press "Next"
- Choose "Yes, I already paid" and press "Next"
- Fill key request form in next window. Choose " Old key does not work" option as reason to request the registration key. If you forgot some contact information, you can write something like “Don’t remember”
- Press "Request key" button.
- We will generate registration key for you and send it via email within next 24 hours.
Short Answer:
The Hardware ID on your computer has probably changed due to some reason (maybe you changed hardware or re-installed the OS).
Forex Tester 4 (or 3 version) users can just download Forex Tester 4 or download Forex Tester 3, then re-register the program with the same registration key.
If you lost your registration info, please contact us via email
If you are Forex Tester 2 user, please do these steps to get the new key.
Tags: Other questions|HardwareID|id changed|hardware id|
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